PRIVACY NOTICE

Privacy Notice

At Brighter Stays Supported Accommodation, we are committed to safeguarding the privacy and confidentiality of our residents' personal information. This Privacy Notice outlines how we collect, use, disclose, and protect your personal data in accordance with applicable data protection laws.

1. Information We Collect:

We collect and process various types of personal information to provide our services effectively and ensure the well-being of our residents. This information may include:

- Personal details such as name, date of birth, and contact information.

- Health and medical information.

- Educational and employment history.

- Financial information for billing purposes.

- Emergency contact details.

- Any other relevant information necessary for providing support and accommodation services.

2. How We Use Your Information:

We use the personal information we collect for the following purposes:

- To assess eligibility for our services and provide appropriate support.

- To communicate with residents and their representatives.

- To manage and administer accommodation arrangements.

- To ensure the safety and security of our residents and staff.

- To comply with legal and regulatory requirements.

- For internal record-keeping and quality improvement purposes.

- With your consent, to provide updates and information about our services.

3. Disclosure of Personal Information:

We may disclose personal information to third parties in the following circumstances:

- To authorised staff members and contractors involved in providing support and accommodation services.

- To medical professionals and relevant authorities in case of emergency or as required by law.

- With your consent or as permitted by law.

4. Data Security:

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction. We restrict access to personal information to authorised personnel only, and we ensure that our staff are trained in data protection best practices.

5. Your Rights:

You have certain rights regarding your personal data, including the right to access, rectify, or erase your information, as well as the right to object to or restrict certain processing activities. If you wish to exercise any of these rights or have any questions about how we handle your personal information, please contact us using the details provided below.

6. Contact Us:

If you have any questions or concerns about our Privacy Notice or our data protection practices, or if you wish to exercise your rights regarding your personal data, please contact us at:

Brighter Stays Supported Accommodation

Brighter Stays Limited

Croft Chambers

11 Bancroft

Hitchin

Hertfordshire

SG5 1JQ

+44 1462 415552

7. Updates to Privacy Notice:

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Notice periodically for the latest information.

Effective Date: 23/03/2024

Thank you for entrusting Brighter Stays Supported Accommodation with your personal information. We are committed to protecting your privacy and ensuring the security of your data.